日本と海外をつなぐクラウドソーシング

Datatex

Technician, Assembling of new computers and Director of RMA Department (Return Mail Address)

1994/06～ 1997/05

Repairing defective computers, assembling new computers and esponsible to diagnose defective parts returning to USA.

IBW Communications

Technical Support, Microsoft NT Server Administration, Microsoft Proxy Server administration and Customer Services representative

1997/06～ 1999/06

Hardware and software ISP company related issues, Proxy server Installation, configuration and support and one-to-one assistance to office and final user users.

British American Tobacco – BATCA.

Area Support Analyst Central America and System Administrator

2001/09～ 2004/10

Supervisor of two Nicaraguan employees and 16 remote employees from Central America
System Administrator, Nicaragua, responsible for Inventory management, Server maintenance and administration.
Customer Services, one-to-one assistance to internal users.

Atento Services

System Administrator

2004/07～ 2004/11

Responsible to setup and configure the system: Windows2000 server and Windows XP Clients and VOIP Telephony system.
Supervisor of the technical department.

Sitel Call center

Technical Support Representative.

2011/01～ 2011/03

Provide technical and network problem resolution to movil end-users (cricket cell company)

Global Internet and Telecommunication Solutions GITSOL, S.A.

General Management

2005/05～ 2018/07

Responsible for all aspects of the administration: Human Resource Management, Accounting, Finance and Government regulations and requirements for the company.
• System Administrator.
• Design, Development and implementation of a Metropolitan Wireless Network.
• Construction and design of sites for colocation services: Handling all aspects related to administration and clients search to final agreements with local ISP operators.
• Design, development, and implementation of a VOIP telephony system over a wireless network.
• Management of the VOIP telephony system, based on LINUX and ASTERISK.