日本と海外をつなぐクラウドソーシング

Convergys Philippines Services Corporation

Customer Support Associate II

2015/07～ 2015/12

- Internet Troubleshooting
- Mail client setup
- Computer Maintenance

Teleperformance Philippines – FHCS, Inc.

Technical Support Representative

2016/07～ 2017/04

I was successfully handled emails, phone calls to one of the company's major clients,mainly in area of Cable and Broadband.

Concentrix Philippines

Customer Service Representative

2017/08～ 2017/12

- Handled one of the largest US Telecommunications
- Resolving and providing customer satisfaction to their handset technical issues.
- Keeping them up-to-date to the latest trends in mobile technology.