日本と海外をつなぐクラウドソーシング

Hitch Travel Services

Entrepreneur / Travel agent

2014/07～ 2017/12

Ingram Micro Philippines

Order Management Support Representative

2012/08～ 2013/06

- Responsible for basic to moderate complex functions of order management.
- Manage all incoming purchase orders from various email locations.
- Enters orders into the system, Answers incoming customer calls, email, fax to fulfill requests for information and resolution of basic/standard issues.
- Manages special pricing request, Create/Update customer specific reporting (i.e. order status, tracking, backorder management, direct ship order status etc.)
- responsible for the creation of quotes as per assigned by the sales rep.
- conduct basic to moderate level research aimed at resolving problems
- Assist sales team with other administrative duties.

KGB Philippines

Customer Service Representative

2008/01～

- Provides directory assistance for UK based customers such as providing telephone numbers and address for Business and Residential.

- Provides a wider range of services like Train times, Cinema listings, Directions, and answers general questions on any subject. less

West Contact Services Philippines

Content Moderator

2007/01～ 2007/12

- Reviewing social media posting of photos and monitoring composed content for social media messages to make sure that all subscribers must comply with the website policy.

- To identify if the posting has any Copyright, SPAM, obscenity/profane, potentially offensive content in terms of pornographic/sexual/provocative context, violence, or strong language in the form of images, or text.