日本と海外をつなぐクラウドソーシング

Convergys Phils

Sales Associate II

2016/08～ 2017/11

Microsoft Concierge Account - Basic Technical Support, Sales- Microsoft products and support services.

Synergy Vector General Trading Doha, Qatar

Office Secretary

2015/07～ 2016/01

Office Management - Travel and meeting arrangement, Distribution of correspondence, Compose/Answer emails on product and services inquiry. Process purchase order on office supplies and equipment, handle high volume of incoming calls, maintains and organize filing system.

Sykes Marketing Services Inc.,

Customer Service Representative

2011/01～ 2014/06

GMAC Mortgage (Financial Account) - Process online payment, provide detailed information on home mortgage account, computation on paid principal and interest. Walk through customer on using online payment services.

Teleperformance

Customer Service Representative

2008/07～ 2010/05

Hotels.com Account - Sales - Hotel booking/reservation, payment process

Automation Systems Technologies Inc.

HR Support/Admin Asst.

2005/05～ 2008/06

Support HR department in Time keeping, maintains and organized document and filing system, meeting and training support.

Automation Systems Technologies Inc.

Transport Operation Control

1999/02～ 2005/05

Logistics and Warehousing - Route delivery destination, process daily delivery record, coordinate with sales and marketing about delivery status. Directly report to Logistics Manager to discuss group monthly efficiency analysis.Process purchase order of vehicle spare parts for maintenance, Contact freight forwarders for shipment schedule etc.

Citibank N.A. Asia Pacific Support Center

Document Consultant

1997/01～ 1998/12

Served as project coordinator for the production of manuals for Citibank’s Automated Teller Machines in Asia. Edits and proofreads documents/manuals for release to ensure correctness and accuracy. Safekeeps documents for easy retrieval.