日本と海外をつなぐクラウドソーシング

Eton Institute

Sales and Training Coordinator

2013/02～

Conduct follow up calls and emails with prospective students to increase class sizes and fill rates.
Keep records on ERP and customer data, interactions, details of inquiries, comments, complaints, action taken and all relevant information related to the Training Courses.
Handle all enquiries i.e., emails, phone and online enquiries and resolve customer complaints
Monitor enrollment numbers to ensure minimum numbers are met and take corrective action as required.
Coordinates all courses related to English and international English exams such as IELTS (International English Language Testing System) and TOEFL (Test of English as a Foreign Language)