日本と海外をつなぐクラウドソーシング

CASANA LLC

ADMINISTRATIVE OFFICER

2016/05～

• Assisting in the management/organization of the showroom and sample management
• Process both returns and send outs (both UK and International)
• Booking couriers
• Keep the showroom immaculate at all times
• Assisting with press day, fashion weeks & other events
• Various Ad hoc Duties
• Assisting Account Executives/Managers and Directors when needed

Thrifty Car Rental

Counter Staff Supervisor

2006/12～ 2010/11

 Prioritize inbound and outbound car to make sure that it gets to the end user in a timely matter
 Make sure there is ample supply to deliver, organize materials and transportation and make sure schedules are created and kept.
 Monitoring of the transportation budget to ensure funds are properly utilized and implement organizational objectives as dictated by management
 Supervising employee performance, allocating driver assignments, ensuring compliance with safety standards, and maintaining all vehicles in top working order
 Recommending training staff in department policies and procedures, and sharing information about new laws or technological advances
 Answer customer inquiries like walk-in and through phone
 Provides concise, quality customer service in a professional, timely and courteous manner.
 Delivers high standards of customer service to all customers being in forefront of the business.
 Ensures strict management of customer service by managing co-employees.
 Suggest new ideas and strategy to improve sales and accomplish other task as necessary.
 Responsible for updating, filling and safekeeping of documents.
 Motivating staff in terms of there work.
 Report to sales manager and managing director
 Checking of incoming and outgoings cars
 Generating key reports and sales report
 In charge of charging customers monthly bills
 In charge of checking customers traffic violation/s
 In charge of customers reservation
 In charge of disseminating the work for the counter staff
 Follow up customer
 IT Support for the GOLDS GYM