日本と海外をつなぐクラウドソーシング

safaricom limited

Senior Retail Center Agent

2008/12～

• Executed general customer service to ensure that their satisfaction is guaranteed.
• Promoted revenue generation through cross-selling
• Charged with cash and stock management.
• Involved in customer and work management.
• Prepared and processed petty cash vouchers.
• Assisted in the banking of the day’s proceeds.

Equity Bank Limited

Bancassurance Officer

2008/08～ 2008/10

I was tasked with the following
• Selling and preparation of insurance policy.
• Advising customers on suitable insurance policies and credit-scoring for insurance premium financing.
• Branch insurance championing.
• Cross-selling other bank products.

Barclays Bank of Kenya

Direct Sales Representative

2007/01～ 2008/07

Duties and Responsibilities
My daily deliverables included
• Marketing and selling of bank’s products through activation.
• Preparation of loans and accounts application for processing.
• Customer management at the branch.
• Planning, organizing and controlling of team work.
• Filing and proper keeping of customer documents.