日本と海外をつなぐクラウドソーシング

RareJob Inc., Phils.

Homebased Online English Tutor

2017/01～

● Assist Japanese and Brazilian students in Practical English Conversation
● Help students enhance their English skills through lesson materials that fit their level
● Assist students by practicing their skills connected to the examinations they will take eg. TOEIC, TOEFL, Eiken, etc.

LIZARDBEAR TASKING INC. (TASKUS, INC.)

Email Support Representative

2015/08～ 2016/03

● Assist customers/riders with their trip concerns via email
● Adjust trip fares when necessary
● Do other related tasks as may be assigned by my supervisor

CSS CORPORATION

Customer Service Representative

2015/03～ 2015/08

● Do inbound/outbound calls for a B2B account (Juniper Networks)
● Send formal emails to customers regarding their technical cases and answers their emails as well
● Manage cases until the issue is fully resolved
● Escalate to higher department if needed

LOCAL GOVERNMENT UNIT

Administrative Aide I/Designated Tourism Officer

2004/07～ 2012/03

● Encodes memoranda, letters, reports and other correspondence as directed by the Mayor or his staff
● Maintains a record of the marriages solemnized by the Mayor
● Records daily appointment/schedule of the Mayor
● Answer telephone calls and sends/receives fax messages
● Perform other related tasks as may be assigned by the Mayor