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joeserv
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NearMount Kenya Holiday Home
Social Media Manager
2017/01~ 2017/10
Key Roles & Responsibilities
• Employed social media strategies to promote companies' products and services
• Conceptualized, imitated and implemented companies' social media strategy
• Developed brand awareness and composed online content
• Managed Facebook, Twitter, P-Interest and blog accounts
• Designed, created and managed web-based ad campaigns
• Analysed, reviewed and reported on promotional campaign effectiveness to maximize results
• Developing new sales strategies that expand company’s customer base
• Online customer support
Key Achievements.
• Increased Instagram, Twitter, Blog and Facebook engagement and client activity by 75% within the first 60 days of employment
• Championed two-month reputation initiative; improved positive mentions/reviews 350%.
• Oversaw social media training program for support staff of the enterprise.
• Weekly content and strategy program helped realize 13% average growth each month in social presence.