日本と海外をつなぐクラウドソーシング

Forex Trading

Trade for someone's account

2015/10～ 2017/05

*Gathering information
*Checking/testing which strategy works best
*Identifying issues
*Executing trades and securing profitable trade
*Obtaining market prices from market-making platforms and executing the trade.

Mobilaurus

Homebased Supervisor/App and Online Ordering Technical Support

2013/01～ 2015/10

*Log calls for the phone support agents.
*Manage, hire and train the phone support agents.
*Redirect problems to appropriate resource.
*Follow up and make scheduled call backs to guests/customers where necessary.
*Issue refunds.
*Handle the App and Online ordering for all Wingstop Restaurants in the USA.
*Work closely with the Project Manager and the agents to uncover customer and product problems.
*Identify and confirm customer`s issues such as orders not printing, networking problems or product issues (software, functionality, defects).
*Walk customers through installations.

51talk

Part time Homebased Online ESL teacher

2016/09～ 2017/02

* Prepare specialized lesson plans and assignments for the students.
* Train them the correct pronunciation to effectively communicate in English language.
* Contact each new student to welcome them to and introduce the course. * Motivate the students to stay on track in their respective courses.
* Teach reading, phonics and grammar to school aged children with English as a Second Language.
* Motivate the students to converse in English language and provide them guidance to improve their writing, reading, and speaking skills.

David Kennedy LLC

Data Entry/Data Mining/Researcher

2012/11～ 2013/01

*Explore data to identify opportunities to improve business results.
*Investigate and document key data and information at the request of senior
researchers.
*Input personal details of clients. *Process information.
*Maintain customer confidence and protects operations by keeping information confidential.
*Maintain operations by following policies and procedures.
*Verify entered data by reviewing, correcting, deleting, or reentering data.

IT Business Corporation, LLC.

Executive Admin Assistant/HR Recruiter/Supervisor

2012/06～ 2012/08

*Review applicants to evaluate if they meet the position requirements.
*Research new ways of using the Internet for recruitment. *Post openings in Craigslist and other job ads.
*Fix the dialer when there`s a problem (Technical).
*Assist in performing reference and background checks for
potential employees.
*Manage, supervise and train the home-based call center team and monitor
their calls.

SGSOLUTIONS

Part Time Online Virtual Assistant/Telemarketer(home- based)/Researcher

2011/08～ 2012/05

*Providing administrative and personal support and specialized business services.
*Rendering services like data entry, desktop publishing, and bookkeeping.
*Communicating and liaising in writing and verbally between suppliers, customers, visitors, enquirers, or relevant staff.
*Making travel arrangements, researching, and editing services as well as secretarial services.
*Providing consulting, technical, or customer service support.
*Creating/editing Animoto Videos.