日本と海外をつなぐクラウドソーシング

JP Morgan Chase Bank N.A. – PGSC

Virtual Banking Assistant I

2021/01～

● Performed Peer Coaching as an Subject Matter Expert in the Development Center Program for company's new hires/employees;

● Proactive customer engagement to build and strengthen relationship by offering solutions to customers banking needs;

● Proactive customer engagement to build and strengthen relationship by offering solutions to customers banking needs;

● Partner with branches in strategically expanding scope and availability of support to customers;

● Discover customer needs through meaningful conversations about financial goals;

● Educate customers about products and services to be able to make informed decisions and with the goal of growing their relationship with the bank;