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  • schedule Status:
    Available to work
  • Appraisal :
  • Job History(F) : 0 Results
  • Pakistan
  • Favorites : 0 Results
Skills
Other Administration, Management, and Test
Copy Writing
Editing and Amendment
Presentation Design
Email Marketing
Telemarketing and Tel Sales
Market Research and Surveys
Accounting and Bookkeeping
HR/Payroll
Personal Assistant
Email Response Handling
Customer Service & Support
Web Search
Interview
Data Entry
Data Screening
Data Gathering
  • Last Login : 2017-09-26
  • Member Since : 2017-09-26

Career

Description

Nokia Solutions & Networks

Customer Support Engineer

2013/05~ 2013/12

Telenor Project in Intelligent Networks Department

 Troubleshooting and fault handling of daily operations & maintenance issues Interface to the customer for daily care operations and maintenance tasks
 Managed, coordinated and planned various software rollouts
 Installed Hot Patches related to Oracle, Solaris, service etc
 Logic activation on SMAF and new logic assignment to customer contracts in Tariff tool/Offer Manager during upgrades
 Emergency handling
 First Interface for the customer during emergencies
 Solved on site customer issues during maintenance as well as emergency situation
 Platform log analysis for root cause analysis of problems
 Subscriber’s migration from one IN platform to another
 Provided backup support to the team members
 Acceptance testing of IN platforms system
 Service tracing and its analysis
 One of the main resources during migration to CBS (Huawei) platform

Surkur Management Ltd.

Business Processing Outsource Manager

2014/08~ 2016/10

This company provides management services to different projects in United Kingdom.
 Monitoring project risks and scope creep to identify potential problems and proactively identifying solutions to address them in advance.
 Escalating promptly any issues that may impact operations.
 Producing stage plans, highlight reports, risk logs, requests for change etc
 Providing strategic direction during the implementation stages.
 Managing client expectations by ensuring the delivery of the highest quality service.
 Acting on client feedback.
 Monitoring staff & team performance.
 Manage technical process and resolve technical issues.
 Understand and document project requirements and dependencies.
 Managing change within CRM, Marketing and Finance systems.
 Bookkeeping and handling all accounts using Quickbooks and Xero.
 Demonstrated ability to work with and support cross-functional project teams.
 Ability to manage multiple projects simultaneously and under pressure.
 Strong attention to detail and focus on task completion.

Karakoram Enterprises

Marketing & HR Manager

2014/05~

It is a construction company that makes residential projects like apartments.

 To guide the clients about the ongoing projects and manage other tasks related to the advertisements of the projects.
 Promoting and advertising the Brand and the Projects.
 Coordinating with TVC Production, advertising agency, website and other designing companies for Banners, Billboards, Flyers, etc.
 Recruiting new team members, assessing and evaluating their performances to ensure that the quality and standard of the work does not decline.

Education

Description

SLS School

2003/08~ 2005/06

Matriculation with Major Subjects as Computer, Physics, Chemistry, Maths

Fauji Foundation College for Boys

2005/08~ 2007/07

Intermediate degree i.e. FSC Pre-Engineering

National University of Science & Technology (NUST)

2007/09~ 2011/06

Bachelors in Electronics Engineering