日本と海外をつなぐクラウドソーシング

MyOutDesk, LLC

Virtual Assistant

2017/06～ 2017/09

Responsible for calling up leads and being able to set them up for an appointment with your client.
Following-up with leads and ensuring that all calls are properly documented.
Admin work as deemed necessary by the client’s business needs.

Noble Trends Unbound, Inc.

Training Institute Administrator and Marketing Focal

2012/02～ 2017/08

Responsible for the overall operation and leadership of the company's training institute. Supervise teammates, set objectives and works to build rapport with trainees, agency partners and potential clients and employers of trainees.
- Work with trainers to develop programs that meet the job market's needs and demands.
- Examine and customize the institute's training programs and materials.
- Hire, train, encourage, mentor and evaluate teammates.
- Provide career counseling.
- Study, prepare and submit budget proposals and annual reports.
- Administer and coordinate trainee recruitment, assessment and employment after training.
- Ensures compliance with Technical Education and Skills Development Authority's (TESDA) training guidelines.
- Meet with other technical vocational school administrators in Baguio, potential clients/agency partners/employers of trainees and community organizations.

Aegis PeopleSupport Philippines Inc.

Financial Executive

2010/02～ 2012/05

Provide complete information about private student loan programs of the company to assist customer in making informed decisions and process applications over the phone.
- Encode customer information online and submit applications using software/applications provided by clients.
- Review uploaded documents and make recommendations.
- Provide loan options and suggest other options like grants and government student loan programs.

Noble Trends Unbound, Inc.

Team Lead

2006/01～ 2010/01

In charge of providing clear lines of communication n all areas of the account or campaign - mostly sales and customer service.
- Attend conferences with clients to discuss and resolve topics and issues.
- Maintains list of key client accounts.
- Analyse and interpret production data to identify patterns and trends.
- Develop and/or customize performance metrics that will assess employee productivity.
- Provide realistic plans and forecasts on team performance and production.
- Maintain, compile and deliver sales presentations and proposals.
- Submit research, findings and recommendations regarding new campaigns.
- Lead project management activity.