日本と海外をつなぐクラウドソーシング

Access Worldwide Inc.

Customer Service Representative

2013/02～

Provide answers to customer’s inquiries. (Ordered Service, Billing details, Service features, Dispatching)

Alorica Philippines

Customer Service Representative, Telesales Represantative

2010/11～

>Provide answers to customer’s inquiries. (Ordered Service, Billing details, Service features, Dispatching)
>Contact private individuals by telephone to pitch Digital phone service
>Explain products specs and answer questions from customers.

One World Connections

Telesales Representative

2010/06～ 2010/11

-Contact private individuals by telephone in order to solicit sales for a Credit Card.
-Explain products specs and answer questions from customers.
-Obtain customer information such as Birthday, Social Security number and other personal details which is needed for the Credit Card application.
-Adjust sales scripts to better target the needs and interests of specific individuals.

Amberbase Solutions Inc.

Telesales Representative

2009/01～ 2010/06

>Contact private individuals by telephone in order to solicit sales for a Credit Card.
>Explain products specs and answer questions from customers.
>Obtain customer information such as Birthday, Social Security number and other personal details which is needed for the Credit Card application.
>Adjust sales scripts to better target the needs and interests of specific individuals.