日本と海外をつなぐクラウドソーシング

Self employed

Virtual Assistant

2016/08～ 2017/07

Virtual Assistant, providing online and phone support to customers in the area of ​telecommunications in English.
Responsible for the resolution of technical issues, clarification of doubts related to software services, in the scope of telecommunications, customer support, in English.
Database update.
Video conferencing, in the capacity as a translator.

AMMadureira

Backoffice

2011/01～ 2015/01

Support to accounting department, mail, archive, dealing with customers and suppliers, hold meeting minutes.

self employed

Virtual assistant

2015/03～ 2014/01

updating and creating databases, Excel and Access. Send and respond to customer emails. Make, confirm / cancel appointments, meetings. 

Cercigaia

Assistant

2007/01～ 2010/07

Beyond my usual duties, hold minute meetings, contacts with potential suppliers for the Institution.

J.S. & Morais

Frontoffice

2004/05～ 2006/07

Dealing with mail, telephone answering, personal service to customers and suppliers, support customers and suppliers at level complaints, sending / receiving emails, orders nationally and internationally, supporting the accounting department, translation of manuals for equipment Saunas / central vacuum systems/ suction domestic systems, from Portuguese to English and English to Portuguese, files, conducting board meetings, video-conferences.