日本と海外をつなぐクラウドソーシング

Saratel Solutions Inc

IT Administrator

2020/03～

Install, maintain and configure hardware and software systems according to company policies.
Troubleshoot and repair network, hardware and software components.
Perform routine maintenance and inspection of network and server systems.
Test network and server systems to verify functionality and performance.
Perform hardware and software upgrades to achieve optimum performance level.
Perform root cause analysis of complex problems and provide corrective actions.
Maintain IT infrastructure and manage help desk issues.
Perform system back-up and database archiving processes to ensure data recoverability.
Update software antivirus on regular basis.
Provide technical support to servers, networks, telephones, and other computing platforms.
Order and stock equipment and supply when necessary.
Monitor and control expenses within allotted budget.
Provide advice and training to other associates.
Perform as back-up support on entire workflow systems for Ad Print and Production Services.
Support in workflow evaluation and improvement.
Support implementation and planning of deletions, additions and major changes to support regional infrastructure.

Recommend software and hardware solutions comprising of upgrades and new acquisitions.
Maintain and secure passwords, file system security and data integrity for desktop environment.
Maintain and update documentation of procedures and configurations.
Manage entire purchase of inventory related to hardware, software and other IT supplies.
Inform senior staff about industry innovations and recommend relevant upgrades.
Provide technical support for both hardware and software issues our users encounter
Manage the configuration and operation of client-based computer operating systems
Monitor the system daily and respond immediately to security or usability concerns
Upgrade systems and processes as required for enhanced functionality and security issue resolution
Administrate infrastructure, including firewalls, databases, malware protection software and other processes
Review application logs
Install and test computer-related equipment