日本と海外をつなぐクラウドソーシング

KII

Student Counsellor and Office Manager

2016/12～ 2017/10

Providing basic administrative tasks, exam vigilance and counselling services for students. This consists of advising students on their future career paths, preparing them for interviews, helping with personal statements. Additionally, my tasks include conducting special lectures on improving transferrable skills and enhancing analytical thinking.

EC21

Communication and market research specialist

2015/08～ 2017/08

My job mainly consisted of consultancy, market research, and communication with overseas clients. Through this position, I enhanced my skills in B2B, marketing, and trading. Moreover, I increased my awareness of the distinctions between conducting business in Korea and other countries, its nuances, which may lead to successful or unsuccessful business closure.

IBM

Customer fulfilment specialist

2013/03～ 2014/08

A person in charge of a particular service providing programme for the NA geography. This position was rather challenging because it is not an easy task to launch a new programme, with a very limited experience in this field. On the other, it allowed more freedom in decision making and exploration of miscellaneous fields with tied links. Therefore, I was able to learn the essential basics of dealing with various stakeholders, which became fundamental in my future career. Furthermore, I was in charge of processing payments via APU, running and creating queries in Brio Hyperion and other transactions related to eligibility of our partners for certain type of incentives. Moreover, I was the focal point for ensuring their satisfaction through understanding their needs and expectations. Lastly, I provided training on these processes to newcomers and our team based in Dalian.