日本と海外をつなぐクラウドソーシング

PJ Lhuillier Inc.

Customer Support

2014/05～ 2016/05

PJ Lhuillier Inc., Bacolod City — Customer Support
MAY 2014 - MAY 2016
• Filling documents as per the requirement of the office managers or updating files and registers related to attendance and work of the staff.
• Data entry and loading other necessary information into the software programs.
• Making copies of the documents, as assigned by the office managers and also according to the needs of the office.
• Answering and receiving phone calls query.
• Works of daily errands that include handling communications with post office.
• Maintaining and organizing the paper and electronic documents. Storing them properly for future reference.
• Keeping the list of employee communication and contacts updated.
• Assisting the concerned authorities in matters related to preparation of annual reports, files and weekly reports.
• Maintaining the up-to-date list of press and contact lists.
• Managing and answering e-mails from affiliate marketing.
• Writing and preparing birthday greetings for new members or for birthday celebrants.
• Generate leads for new customers through distribution of flyers.
• Attending customers’ questions and giving solutions to attain customer satisfaction.