日本と海外をつなぐクラウドソーシング

Harold James Santos

All Around Virtual Assistant

2013/12～ 2017/12

My name is Harold, and I’m the best you’re going to find. Plain and simple.

Why you ask? First of all, I’m 17 and I support my single mother and pay for my big sister’s college. I can work more hours than your average American, while attending home school (high school is too easy for me).
Because I’m so young, I can learn much more quickly and have way more energy than any of the older people.

Why do I work so hard? I want to attend University in the United States and study Aerospace Engineering. I am fast and hard working. My English is great for a 17 year old Filipino, and if I don't know how to do something, I will learn it.

Excel and Google Apps are my specialty, But give me any task and I will learn it in just a snap of my finger, just so I can be at max productivity for you. My last Job is as a Virtual assistant to an american startup tech Company I worked there for almost 3-4 years I think, My daily task was to find Contact infos for companies and press, manage social media accounts, helping Csr's on calls and Zendesk works and many Other stuff,



WORK EXPERIENCE
Lawnstarter – Austin Texas - December 2012 - September 2016

Cloudtrend Inc. – Alberta, Canada - October 2013 – Present (15 hours/month Part time)

Executive Virtual Assistant/Customer Service

December 2012 - September 2016








Duties:
• Sales Calls
• Customer Service
• Researching resulting to gather Backlinks.
• Handling Email with Customer
• Maintaining Wordpress and helping Csr’s on Zendesk works & Calls
• Finding Facebook, Linkedin and Twitter Accounts
• Managing Social Media Accounts
• Web Research and PowerPoint presentation.
• Converting Data From Pdf to Ms word and vice versa
• Supervise completion of authorized projects within given time, resources and official guidelines.
• Maintain excellent quality and resolve errors On Zendesk
• Posting Ads on different Listing Sites
• Recruiting New Employee
• HR Management
• Wordpress
• Content Creation for blogs


Accomplishments:
1.) Handled 15 other Virtual assistants that are way older than me that lead to many press releases.
2.) Reduced the Csr's Work on Zendesk that led to many sales calls for them and less on Zendesk
3.) Reduced the time spent of the CEO, COO and Executives for Odd tasks such as research.
4 I've Been Promoted to Executive Virtual Assistant.

Thank You Very Much!