日本と海外をつなぐクラウドソーシング

CGI (PHILIPPINES) INC

Service Desk Analyst

2013/11～ 2017/03

B2B technical support, including remote access repairs and maintenance of computers and POS systems.

Teleperformance Hellas

Technical Support Agent

2013/01～ 2013/11

Technical Support Agent for Security Software Company (Antivirus/Firewall

WNS Global Services Poland

Analyst

2012/08～ 2013/01

Order To Cash & Procure To Pay

WNS Global Services Romania

Senior F&A Specialist

2010/07～ 2012/08

Senior F&A Specialist Order To Cash & Procure To Pay.
Team Lead for Nordics Team October 1 2010 - June 30 2011.

Sitel Belgium

Customer Service Agent

2009/10～ 2010/02

Customer Service Agent for HP Project, Retailer Support

Unibet

Customer Service Agent

2009/05～ 2009/09

Customer Service Agent for Maria Bingo, Maria Casino and Maria Poker and Chat Master for Maria Bingo.

ACN Operations Sweden

Technical Support Agent

2009/01～ 2009/04

Technical Support Tier II for VOIP (Video Telephone).

Accenture Services S.R.O.

Order to Cash

2007/07～ 2008/07

Order to Cash (Order Management, Accounts Receivable & Clearing)

GEM, Global E-mail Company (now Concentrix)

Freelance Translator

2006/06～ 2008/01

Freelance Translator, English to Norwegian, of support texts used by agents doing e-mail support of MSN/Microsoft Networks products.

GEM, Global E-mail Company (now Concentrix)

Customer Care Agent

2005/10～ 2006/05

Customer Care Agent, MSN/Microsoft Networks – Norwegian Team

GEM, Global E-mail Company (now Concentrix)

Customer Care Agent

2005/02～ 2005/04

Customer Care Agent, MSN/Microsoft Networks – Norwegian Team

Shannon Showcase

Call Centre Agent

2004/11～ 2005/01

Call Centre Agent, COOP Hotellkupp. Hotel booking for members of loyalty program.

Freelance Photography etc

Freelancer

1995/01～

Freelance graphic design, photography, journalist/writer.

Bogarts Galleri

Internet Café Manager

1997/08～ 1998/06

Internet Café Manager

Stavanger Kommune, KUB

IT – Help Desk

1996/09～ 1997/06

IT – Help Desk

Aktivitetshuset Zonen

Cafe Manager

1994/10～ 1995/03

Manager of Youth Café & Project leader for Youth Paper.

Youth Against Racism in Europe

Information assistant

1993/09～ 1994/01

Information assistant for the NGO Youth Against Racism in Europe.