日本と海外をつなぐクラウドソーシング

I have extensive knowledge in the IT field as well as a highly analytical mind specifically useful for the line of work, all of this acquired through years of experience. I also possess advance emotional intelligence and soft skills, I have been in touch directly with clients as well as users for all kinds of situations including: Proof of concept, transitions, escalations, major incident management, among others.

My analytical abilities will make me strive forward and try all sorts of solutions until the case is solved at my level, thus the case must not be solved the documentation will be provided to the next level of support without missing a single detail or step taken during troubleshooting.

I will use my abilities to communicate and avoid statements to be open to interpretation in both languages I am fluent speaker in Spanish and English to ensure maximum efficient of the messages being delivered.