日本と海外をつなぐクラウドソーシング

These are my qualifications as a Customer/Technical Support Representative at Sutherland Global Services, Inc. for over seven years:
• A software specialist who takes care of customers globally.
• Fixes virus issues and other computer issues for customers.
• Answer queries regarding our product/software.
• Process orders for customers if they encounter purchase issues from their ends.
• Records and compiles confidential data received from clients/customers.
• Evaluates expansions or enhancements by studying work load and capacity of computer system.
• Maximizes computer system capabilities by studying technical applications; making recommendations.
• Focused on improving grammar, listening, writing and speaking skills.
• Focused on working with my team/leaders and program.
• Well trained as chat support, email support, and voice support.