日本と海外をつなぐクラウドソーシング

I have more than 2 years of experience in an inbound call center as a customer care and finance representative for a US-based telecom company dealing with bill collections and disputes, account modifications, basic troubleshooting for wireless devices and underwent training for the incorporation of other skill sets such as tier I tech support, upselling of add-on services, and account retention. I also volunteered for floor support for new hires.