日本と海外をつなぐクラウドソーシング

Highly personable Customer Service Professional with over five years of experience in customer services, claims and sales processing, and call-center operations within the airlines industry.Talent for identifying customer needs and presenting appropriate company product and service offerings.Demonstrated ability to gain customer trust and provide exceptional follow-up, leading to increased repeat and referral business.
Track record of assisting in the design and implementation of reporting procedures that reduce labor costs and improve customer-satisfaction ratings. An English teacher for two years.