日本と海外をつなぐクラウドソーシング

14 years’ experience in Mechanical Jobs and 5 years of experience in BPO assisting various prestigious Companies. Certified Finishing Course for Call Center Agent and has a vast experience as a trainer in English communications and Skills Enhancement. Certified Cisco Networking CCNA Switching and Routing, that contributes to superior problem-solving skills and technical support. very strong experience in VoIP configuration and troubleshooting of networks. switches, router, server management for IVR, PBX, Softphone and web dialer like Vicidial etc., great knowledge of various CRM like ASANA, Support bee, Pipeline, Zoho, excel, google spreadsheets and etc. I also worked as a Tech Support Engineer in Windows 10 and Office 365. I have strong experience in Admin Support for SEO, Real estate, Logistics, and accounting. I do also have strong experience Customer Service, Appointment setting, Outbound and been also as a Team Manager and recruitment.