日本と海外をつなぐクラウドソーシング

PROFESSIONAL PROFILE
Currently looking for a position where I can utilize my existing skills set, to further develop expertise & experience in Home based Call Center Industry & knowledge to increase company profitability. Two years of experience as a Telephone Sales Representative doing Inbound/Outbound, Collection/Retention, Card-pulling Campaign and Customer Service.

PROFESSIONAL EXPERIENCE
Cash Flow Generators – Member Retention Group
Telephone Sales Representative/Customer Service Representative
•As a collection agency specialist, pushing retention to various gyms and clubs.
•Processing payments through credit, debit card or ACH.
•Documenting updates of customer’s account.
•Respond to all customer inquiries and complaints, and conduct collection activity on active and inactive accounts.

ADDITIONAL SKILLS
•Experience with Microsoft Office – Word, Excel & PowerPoint
•Excellent in communication skills and customer service