日本と海外をつなぐクラウドソーシング

I am an experienced service delivery professional for the past 13 years managing operations from hiring, process documentation and standardization, training, and stakeholder management. I have worked in the academe, business process outsourcing company, IT services companies, and transportation and logistics company.

I have spent the last 10 years of my career honing my skills as a service delivery professional with focus on customer service, applications support, and project coordination. I handled support teams and have worked closely with IT and Development teams on product support and development. I was acknowledged with excellence awards for my contributions. I like working with a diverse set of people and adding value to my daily interactions with them.

Key skills: organizational management, process documentation, and standardization, team management, and training, project coordination

Strengths: Catalyst, Timekeeper, Believer, Philomath, Deliverer.