A highly skilled, talented and result oriented individual with 11 years experience in BPO industry, 1 year experience in teaching English to foreigners and almost 1 year training on how to be alert and keep calm under pressure as a nurse. I can take on any challenges at work while maintaining camaraderie and teamwork and morale. I am a fast and willing learner who is also eager to pass on what I have learned to people I am working with and working for.