日本と海外をつなぐクラウドソーシング

Professional Customer Service position with an opportunity to enhance relationships with customers while increasing sales and profits.

I have been in a call center industry for 5 and 1/2 years I started as a customer service representative with up-selling where I handled Telco accounts become one of the top performer and was promoted as a Senior Representative where I maintain a good working relationship with customers by responding to all inquiries and complaints concerning work-orders, invoices, shipments, in courteous and efficient manner. I also sell online business listing to a company and have spoken to the owner or manager of the business.


My previous jobs have honed my computer skills such as utilization of software applications like MS Office (Word, Excel, PowerPoint), typing, netiquette, copying, pasting and web research.