日本と海外をつなぐクラウドソーシング

Hi. This is Rhona, I have worked in several large companies handling Customer Support, responding to Business emails regularly and answers queries for billing and billing disputes if needed. I also have an extensive experience with investigations for cases filed and has been a Senior Escalations team member for Tier 2 level for a reservations company for several years. I do Admin tasks assigned by supervisors on a weekly basis for reports needed for Business reviews.

I have several years of being an Office and Admin assistant as my jobs in the past requires these tasks when direct reports are Out of Office for several months. Responding to Emails and assisting customers with queries and focus on resolutions beneficial to both the company and the clients are the main goals to be obtained and provided.