日本と海外をつなぐクラウドソーシング

Hello! My name is Reinier Franco!
I am a customer service representative for over three years, mainly responsible for answering inbound calls related to travel itineraries. We coordinate the concerns of our travelers with different departments and/or partner vendors to resolve issues effectively and efficiently. I am also GDS(Global Distribution System) trained, both Sabre and Amadeus, which we use to assist flight reservations' modifications.