日本と海外をつなぐクラウドソーシング

Freelancer translator (Japanese /English/French/Spanish/Arabic)

 Subtitling various anime shows and documentaries.
 Translating Engineering academic journals for Utsunomiya university.
 Translating various projects in the field of business and finance.

Voice Operations Centre Technical Support Engineer @ OBS
 Responsible for the troubleshooting of the voice network of Orange Business Services.
 Scoping, diagnosing, reproducing, and resolving technical queries in a timely manner while maintaining full ownership and a strong customer-first attitude throughout the lifecycle of the query and being very aware of the KPI.
 Communicating with carriers from all over the world and applying technical knowledge to analyze and use highly technical troubleshooting tools to provide needed support.
 Coaching, Mentoring, and assisting in the selection of new hires.