日本と海外をつなぐクラウドソーシング

I have been working as a Customer Service and Collection Specialist in an outsourcing company in the United States and the United Kingdom countries for more than 10 years now. I started as a Sales Representative in 2007 for 1 year and after that, I went into a financial banking institution in the BPO industry with different clients in the U.S. in Retail and B2B Collections and CSR for one of the biggest and reputable utility companies in the UK. I am very passionate about learning new skills and I have completed several training courses. For many years of experience has taught me a great deal about dealing with customers. I have developed a strong problem -solving skills, honed my ability to manage conflict and deal with demanding individuals, and polished my communication skills. I am keen to utilize my passion for excellent customer service in providing the best possible experience for your clients.