日本と海外をつなぐクラウドソーシング

I have 4 years of professional experience as a Customer Service Representative in the BPO Industry. Building an emotional connection with customers is not easy and it’s even harder when there are no verbal or physical cues to follow. I’ve demonstrated success in responding to customer’s telephone queries in an accurate and timely manner. Not just that, I always make sure that I addressed all of the customer’s concern without lacking empathy. I’m confident that my exceptional oral and written communication skills matched with great customer service will make me an asset to your company.
As a Customer Service Expert, I’m confident in my ability to make anything I put my mind to a success. I work quickly and confidently because I love what I do, I’m extremely motivated and a great manager of time, I learn quickly and I have a strong analytical skills. My organizational skills are essential for making deadlines and delegating responsibilities while fostering an environment of teamwork.