日本と海外をつなぐクラウドソーシング

I have Virtual Assistant Experience such as Posting in Social Media, photo editing and Admin Works and over 4 years of professional experience as a Receptionist abroad and 2 years Secretarial job in the Philippines. I experienced dealing with different customers who are angry, frustrated, worried and afraid. Building an emotional connection with customers is not easy and it’s even harder when there are no verbal or physical cues to follow. I've demonstrated success in responding to customer's telephone, email and chat queries in an accurate and timely manner. Not just that, I always make sure that I addressed all of the customer's concern without lacking empathy. I'm confident that my exceptional oral and written communication skills matched with great customer service will make me an asset to your company.