日本と海外をつなぐクラウドソーシング

I have over 3 years of experience as a customer service specialist in the BPO (Business Processing Outsourcing) industry supporting voice and non-voice accounts for Aditya Birla Minacs, Concentrix and VXI Global Holdings. Prior to that, I have worked as a Paralegal handling administrative tasks. I also worked as an Appointment Setter wherein we ran campaigns for the client--those are vacation package, Google Reviews, healthcare, and MCA.

With my vast and flexible experience, you can be sure that your customers are always in good hands, their problems will be solved fast and effectively in a polite and respectful manner no matter the situation. I understand that customer service is a crucial element of any successful business and is the main cornerstone of keeping the customers long term as well as getting recommendations and good feedback. Good customer service fosters loyalty and creates a good company's reputation which is essential in a modern competitive business environment.