日本と海外をつなぐクラウドソーシング

More than 3 years of experience in up-selling, inbound and cold calling for top international companies. Well trained to communicate effectively to customers to gain trust and discover their needs. Create, maintain and update database of customers with complete information and emails. Offers or recommend service not just to sell but to make clients understand that it is something that they need. Cross skill trained to accept inbound calls to handle general inquiries, answers billing questions and basic troubleshooting for clients. Process order management and sends email confirmation. Undergone intensive training to resolve customers issues and even think out of the box resolution for clients best experience.

Aside from contact center experience, I am also an online teacher for Japanese students and professionals.