日本と海外をつなぐクラウドソーシング

Operations Management
- Established two producing entities for goFLUENT: goFLUENT Mauritius and goFLUENT Talent Solutions
- Managed a total of more than 200 employees since 2012
- SME for Operations Excellence (Trainer Operations)
- Established HR and Admin processes (timekeeping, payroll, compensation, benefits, employee relations)
- Administered performance standards and KPI’s for employees
- Provided training support for ROHQ
- Conducted quality assurance, training, and coaching

Recruitment
- Recruited a total of more than 200 employees since 2012 for goFLUENT

Leadership
- Led teams of up to 72 trainers for goFLUENT and managed them to ensure that business goals and SLA's are met

Client Service
- Quite adept at client liaison and account management through years of experience as account manager in advertising and marketing agencies