日本と海外をつなぐクラウドソーシング

I have been with the BPO industry for eleven years started my career with IQOR wherein we are from the collections. I started as an outbound collector then after a few months I was transferred to inbound which is easier on my end. After IQOR I transferred to TELETECH as a Customer Service Representative for T-Mobile customers. We do process payments, we answer general inquiries, do basic troubleshooting and changing rate plans. In 2011 I moved to UPS international also as a Customer Service Representative. We do shipping, tracking packages, providing information about shipping and we also do package investigation. In 2014 i moved into TATA Consultancy also as a Customer Service Representative. We do process payments as well, We set up payment arrangement and we also do upselling. My last company is CLOUDSTAFF i worked in sales for a month then I was transferred into Admin Support one of the staff as a Revenue Processing Consultant.