日本と海外をつなぐクラウドソーシング

I've started off my career as an Email Specialist and Customer Support with Amazon, an online retail store. Part of my job is to respond to customer's requests through email. My job is to process refunds, replacements and answer general inquiries. After working with them for over a year, I've received a job offer with Telstra, a telco company based in Australia as their Sales Consultant. My job as a sales consultant is to upsell and offer our services to all Australian customers. We offer different plans that they can take advantage of, handle billing inquiries and set appointments for our technicians in case that our clients want to be connected with our service. I've been with the company for 1 year and 9 months.