日本と海外をつなぐクラウドソーシング

I worked as Customer Service and Technical Support agent to one of the BPO company here in the Philippines for almost 4 years. I experienced to work with different types of customer, different age and different level of patience. It was fun and exciting. For me, it's not just a job, but a PASSION.
Skills and Expertise:
•Onboarding new hires
•Customer Service and Technical Support Associate
•Account Mentor/Lead Support
•Conducted product refresher
•Queue Management / Workforce Management
•Strong written and verbal communication skills for generating reports, documentation, and data collection
•Computer Literate
•Proficient in Microsoft Office, including Word, Excel, and PowerPoint