日本と海外をつなぐクラウドソーシング

My skills are Customer Service, Administrative Tasks, Data Entry, Technical Support, Email Support, Email Handling, Adobe Photoshop, Microsoft Office, Google spreadsheets and docs.

I worked as a Customer Service Representative for 3 years and handled US accounts in BPO companies. I became an SME (Subject Matter Expert) for 6 months for a USA Telco account that handled complex issues and escalations. I also became a Nesting Team Handler for 6 months that performed daily agent coaching for the team's continuous growth and improvement. My last job post is a Benefits Associate for a Health Insurance company. Some of my tasks as a Benefits Associate are back-end works such as account activations and verifications which included data entries in spreadsheets and system tools.