日本と海外をつなぐクラウドソーシング

I worked for Mopro as an Operations Performance Lead for almost 2 years. I made sure to oversee the fulfillment process for our clients, from onboarding to finished product and ongoing support. My role includes analysing workflow, client status data, and time management to keep processes flowing appropriately and efficiently. I also worked with team members in various departments to meet deadlines and maintain quality.

I also worked for a telco in Australia - Telstra for more than 5 years as a Level 2 Service Specialist. This role allowed me to provide complex technical service, solutions, and support to the networks, infrastructure, products, and services supplied and operated by Telstra.

I also worked for IBM in Manila for almost 2 years as a Business Process Associate.