日本と海外をつなぐクラウドソーシング

Worked at a BPO contact center for more than 5 years. Experienced being a customer support consultant for a competitive company (eBay Australia) where I do assistance on how to sell and buy items online as well as managing accounts that are having conflict with transactions online.
Had the experience in handling Healthcare accounts for North American customers. We were taught to be keen to details and assist customer's to the best of our ability. Be confident in handling irritated customers and be understanding at all cost.