日本と海外をつなぐクラウドソーシング

I work as Remote technician support for 1 year the things that I do on that work are to help the customer for there computer/Laptop over remote connection.
This is the list I do on my previous work:

• Perform advanced software repair and installations on customer computers by troubleshooting via remote service
tools.
• Undertake analysis, diagnosis and resolution of client problems
• Escalate unresolved problems to the appropriate area
• Log, troubleshoot and track problems
• Perform special assignments as required
• Perform daily and weekly administrative tasks as required
• Work effectively in a team environment and help others where needed
• Maintain high level of delivery in order to meet SLA’s
I have skill in Data Entry, Microsoft Office like words, Excel and some basic Programming language like PHP,HTML,CSS.