日本と海外をつなぐクラウドソーシング

I am a customer service representative who is goal-oriented, efficient, and equipped with extensive experience in the fields of telecommunications and customer relations.

These are my Core Skills:

- Good communication skills
- Excellent listening skills
- Best in technical writing
- Knowledgeable about important issues
- Leadership abilities
- Filing and organizing
- Analyzing skills

I am expertise in monitoring and ensure the quality of calls, evaluate call recordings and timestamp, reviewed and evaluated standard responses, resolving issues, and concerns, handling customers' e-mails daily, helped resolve complaints, monitoring of RTS cargoes, auditing and resolving discrepancies, filing reports, processing bills payment, encashments, and remittances.