日本と海外をつなぐクラウドソーシング

Experienced Customer service Professional with eleven (11) years in BPO/ Call Center industries. • Efficient: Adept at handling various calls on daily basis while consistently resolving client issues in short span of time • Skilled: Posses exceptional Customer Service, Sales, Credit and Collection • Client Handling: Remain cool during heated exchanges with irate clients and reach peaceful resolution • Influence, Persuade, Negotiate: Persuade Clients to listen to mortgage and credit card past due accounts and to sales pitches and consider making upsell.