Possessing nearly 20 years of extensive experience in hardware and software. Widespread knowledge of troubleshooting and handling any complex IT issue. Solves issues in a very methodical and organized approach. Possessing the self motivation to deliver service at the highest quality. Having the ability to manage and maintain good professional relationships with all parties involved in the business, which enables to bring in a positive impact on the business as a whole. Currently on the lookout for a challenging opportunity in a well established company to further enhance the career