日本と海外をつなぐクラウドソーシング

I worked as a Customer Service Representative and Technical Support Specialist in a BPO industry. Having gained experience from my previous jobs, I became one of the Senior Customer Service Specialists where we gave assistance in product knowledge and business processes to new hires and the existing employees. Before I got into the BPO industry, I held a supervisory and managerial positions in a retail industry and fast food restaurant respectively. My last work was with the largest payroll company in the US where we take care of the employees' computation of salaries and benefits.Having different work experience, I was able to gain skills in communication. problem-solving , troubleshooting and research.