日本と海外をつなぐクラウドソーシング

I have 10 years of experience in Customer Service assisting Portuguese and European customers. I was trained at a large Outsourcing company in Romania and worked as Bussiness Associate for 1 year.

I can provide email, ticket and phone support and will do everything I can to delight your customers. Communication is my passion and I firmly believe in fully comprehending customers' needs in order to achieve customer satisfaction. Throughout the years of my experience as a Customer Service Agent I have managed to hone skills that are very close to my personality and that I consider essential to quality customer service, such as patience, attentiveness, clarity, positive attitude, time management, empathy, calmness, promptitude and devotion. I am always willing to learn and will fully familiarize myself with the product in order to provide the best possible support to customers.

I am a full-time freelancer and flexible to work at any business hours.